Have questions about how DailyHello works? Find answers about daily text check-ins, missed check-in alerts, subscriptions, privacy, and getting started.
DailyHello is designed to be simple. A user receives a daily check-in text, responds to confirm they are okay, and their selected contacts are notified if a check-in is missed.
DailyHello is a simple daily text check-in service for people who live independently, travel, or want an easy way to stay connected with loved ones.
Each day, DailyHello sends a check-in text at the scheduled time. If the user responds, everything continues as normal. If the user does not respond, their selected contacts are notified so someone can follow up.
DailyHello is designed for seniors living alone, people with disabilities, travelers, and families or caregivers who want a simple way to stay connected without constant calls.
It is a helpful option for people who value independence but still want trusted contacts to know if a daily check-in is missed.
Yes. DailyHello is designed to be quick and simple to set up. You can choose your daily check-in time, add trusted contacts, and start using the service in just a few minutes.
You can set up DailyHello on a phone or computer. If you are not comfortable completing forms on a phone, using a computer may make the process easier.
DailyHello sends a text message to the user once a day at the scheduled time. The user responds to the text to confirm they are okay.
If the user does not respond, DailyHello notifies the selected contacts so they can follow up.
Your DailyHello check-in texts will come from the phone number assigned by DailyHello. Once you receive your first message, it may be helpful to save the number in your contacts, so you recognize future check-ins.
Respond to your DailyHello text as instructed in the message. The goal is simply to confirm that you are okay.
You should respond as soon as you are able after receiving your daily check-in text. Responding promptly helps prevent unnecessary alerts from being sent to your contacts.
If you miss your daily check-in, DailyHello sends an alert to your selected contacts. From there, one of your contacts can call, text, or check in on you directly.
DailyHello does not contact emergency services. It is a simple way to let trusted people know when they may need to follow up.
Yes. If you need to temporarily pause your DailyHello check-ins, you can adjust your account settings so notifications are paused while you are away, unavailable, or do not need check-ins.
DailyHello is built around simple daily text check-ins. At this time, the check-in is sent by text rather than a phone call.
Choose people you trust to follow up if you miss a check-in. This may include a family member, close friend, caregiver, neighbor, or another trusted person who would know what to do if they received an alert.
It is a good idea to have more than one trusted contact when possible. That way, if one person is unavailable, someone else can still receive the missed check-in alert.
If you do not respond to your daily check-in, your selected contacts receive a notification letting them know you missed your check-in. They can then decide the best next step, such as calling, texting, or checking in directly.
You can update your contacts in your DailyHello account. If someone no longer wants to receive alerts, remove them and add another trusted person if needed.
DailyHello is designed to confirm whether you responded to your check-in. Your contacts are notified when a check-in is missed, so they know to follow up.
Yes. DailyHello offers a free trial so you can see how it fits into your routine before choosing a paid plan.
No. You can start your free trial without a credit card.
After your free trial, you can choose the monthly plan for $3.99 per month or the annual plan for $39.99 per year.
Yes. The annual plan is $39.99 per year, which costs less overall than paying $3.99 month to month for a full year.
Yes. If you want to move from monthly billing to the annual plan, you can update your subscription so you can continue DailyHello at the yearly rate.
Yes. You can switch from an annual plan to a monthly plan when your current subscription period ends.
When your subscription period ends, your DailyHello service may stop unless your plan is renewed or updated. To avoid interruption, make sure your subscription and payment details are current.
You can cancel your DailyHello subscription through your account. Once canceled, your daily check-ins will stop at the end of your active subscription period.
Yes. DailyHello can be given as a gift. If you received DailyHello as a gift or have a coupon code, choose the subscription associated with your coupon and enter the code during sign-up.
You can choose important account settings such as your daily check-in time and trusted contacts. These settings help DailyHello fit into your routine.
Yes. You can manage your DailyHello account on a phone, but using a computer may be easier if you are not comfortable making changes on a smaller screen.
You can pause your daily check-in texts through your account settings. This can be helpful if you are changing routines, traveling with others, or temporarily do not need check-ins.
If you do not respond to your DailyHello text, your selected contacts may receive a missed check-in alert. If your phone is not working, it is a good idea to let your contacts know another way when possible.
DailyHello is designed around a simple check-in confirmation. Your selected contacts are alerted if a check-in is missed, so they know to follow up.
No. DailyHello does not sell your personal information.
Payment information should be processed securely through the payment system used by DailyHello. DailyHello should not display or store full credit card details directly on the website.
No. DailyHello does not contact emergency services.
If you miss a daily check-in, DailyHello notifies your selected contacts so they can follow up. If there is an emergency, your contacts should call emergency services directly.
No. DailyHello is not a replacement for emergency services, medical alert devices, or professional care.
DailyHello provides a simple daily check-in and missed check-in alerts so trusted contacts know when someone may need attention.
Your contacts should follow up in the way that makes the most sense for your situation. They may call, text, visit, contact another trusted person, or call emergency services if they believe immediate help is needed.
If you need help with your account, subscription, or daily check-ins, contact DailyHello through the website’s contact form or support email.
Check your phone signal, blocked numbers, account settings, and subscription status. If everything looks correct and you are still not receiving texts, contact DailyHello support for help.
DailyHello is designed around text messaging, so availability may depend on location, phone carrier, and international messaging support. If you plan to use DailyHello outside the United States, contact support to confirm whether it will work for your situation.
